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Victor Community Support Services

Chico, CA

Our mission is to be a catalyst for sustained improvement in the lives of those we touch.
Contact Information
1360 East Lassen Avenue
Chico, CA 95973
(530) 267-1700 phone
(530) 267-1775 fax

Chico, California is located in the Northern Sacramento Valley, approximately ninety miles north of Sacramento on Highway 99, in Butte County, east of Interstate 5. Chico is known as a city that values infrastructure and services, while maintaining a special sense of community and small-town living. Chico has developed into a vibrant regional center for business, recreation and cultural activities. It is home to Bidwell Park, one of the largest municipally owned parks in the nation (3,670 acres), and the focal point of the City's park system, offering opportunities for biking, hiking and equestrian use.

VCSS Chico offers school and home-based mental health and support services to Medi-Cal eligible children and their families throughout the county. School-based services provide access at over 25 schools in all areas of the county which includes Chico, Oroville, Biggs and Gridley. Services include individual, group and family treatment, as well as medication support services provided by a board certified Child and Adolescent Psychiatrist. Our Therapeutic Behavioral Services (TBS) team provides adjunctive, intensive treatment to children at risk of hospitalization or RCL12 or higher residential placement. This treatment includes staffing during non-traditional hours (evenings and weekends) when necessary, to help manage behavior that could result in an out-of-home placement.

This site currently employs an Executive Director, full-time Clinical Staff, a Child and Adolescent Psychiatrist and Office Support Staff. In addition, we provide training opportunities for 6 Masters' level trainees from the School of Social Work and the Marriage and Family Treatment Program at California State University, Chico. Fifty percent (10) of our clinical staff are licensed and we have highly experienced, long term licensed supervisors.

VCSS Chico staff is provided with extensive training during their first six months of employment and then receive ongoing training in a range of evidenced-based practices including Cognitive Behavioral Therapy, Aggression Replacement Therapy, Motivational Interviewing and Parent-Child Interaction Therapy.

In alignment with the Victor philosophy of family-centered, client driven service delivery, each year VCSS Chico sponsors two Family Fun Days, one each in Chico and Oroville. An example of a Family Fun Day is partnering with local bowling alleys to provide free bowling, food and soft drinks to children and their families. As well, the site is actively involved in additional family inclusion activities and seeks input from the children and families we serve regarding those kinds of activities and events that would best meet their needs.

VCSS Chico participates in a twice-yearly California State Department of Mental Health sponsored satisfaction survey of clients (and their family members). This survey measures satisfaction, access, participation, culture, outcomes and social connectedness. With a response rate over 71%, our scores place us statistically superior in the areas of satisfaction, access, culture and outcomes. Additionally, we utilize the Child and Adolescent Needs and Strengths (CANS) as an outcome measurement tool. This instrument informs treatment, treatment planning as well as providing us with important quality assurance information.